Listen to Audio Version Everyone that hasn’t suffered a brain injury or mental illness is capable of empathy. Some of us are in touch with this ability, while others could use a little practice. What is empathy? Empathy is a concern for the welfare of others. It’s the ability to detect or predict the emotions and thoughts of others. It’s easy to see why this would be a handy skill to master. Empathy has an impact on your relationships. This is true for both your personal and professional relationships. Empathy can make your life easier and more fulfilling at home and...> Read More
Our manager, Kevin suddenly charged into the room and sat down at the conference table. “Okay, let’s see what you’ve got!” he exclaimed. “Hi, Kevin. How are you today?” I said with a smile trying to lighten his mood and begin our meeting on a positive note. Kevin replied, “I don’t have time today for small talk. Let’s go through your presentation and determine next steps.” Over the next 15 minutes, Peter, my teammate, and I presented three different promotional displays to Kevin. We discussed the construction, benefits and potential cost of each display. Kevin seemed to like the options...> Read More
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